Our customers’ satisfaction is and will always be our first priority. We stand behind the quality of our products 100%. We believe we can work together with our clients to make every purchase a positive experience. Our hair is carefully hand-inspected by our fulfilment department before leaving our location.”. Bold Beauty and Hair Team.
Welcome to our Bold Beauty hair and products website and please read this information carefully as it contains important details about our policy that may apply to you.
This Bold Beauty Hair and Products website, including any content appearing on or accessible through the site, is protected by copyright. Any adaptation, reproduction or distribution thereof is hereby strictly prohibited unless expressly authorized.
Bold Beauty Hair and Products does not warrant the accuracy, relevance or reliability of this Website’s contents, nor does it guarantee that the contents will be available without errors or omissions. The information contained in this Website shall in no circumstances be interpreted as a legal opinion and Bold Beauty Hair and products are not responsible for any usage thereof.
PRICING AND SALES
The pricing listed on the website at the time of check out is the only price that can and will be honoured. All prices are subject to change. Once an order has been placed, you can only return or exchange if and only if the package is returned as it was received, i.e. not, combed, washed, bleached. This is for hygienic purposes. Read more on our Refund Policy.
Coupon codes cannot be applied to pending orders or orders that have already been shipped. Once the order is shipped, you cannot apply a bundle deal pricing to get more bundles. All terms of payment are always 100% upfront. As soon as you place an order online your credit card will be charged. We have ZERO TOLERANCE for credit card fraud and theft of our merchandise. Any fraudulent purchases will be prosecuted to the fullest extent of the law. In the case a customer is granted a personal discount code (separate from sale codes), the code can only be used on regularly priced items. You cannot apply discount codes to the sale items. If the code is provided via the Bold Beauty Hair website for a sale, the code can be used on all items.
TEXTURE AND BLEACHING
Virgin human hair is distinct, and no two heads of hair are exactly alike. Our pictures are meant to give you a good idea of our textures available. When you place an order with us you will notice that there will be some variation between our pictures and that of the hair you receive. This is not avoidable, nor should it be. Some textures may be more coarse, sleek, looser curls, tighter curls, etc. It is human hair and can vary with texture pattern.
If you choose to bleach the hair, it takes and holds permanent, semi-permanent, lifts, and cellophane beautifully! Please understand, we DO NOT suggest any chemical changes being performed by an unlicensed individual. Always refer to a professional for permanent change, as the product is your investment. Though it is possible to colour the hair, the risk of damaging it increases dramatically. All hair reacts differently to different products and regiments. Reactions include but are not limited to extreme dryness, breakage, shedding, matting, and tangling. If an error occurs due to a chemical service, Bold Beauty Hair and products Inc. and its entities are not liable or held accountable for damage.
Colouring, lifting, or dying the hair may affect the original texture of the hair. We are not responsible for the product after it has been altered from its original state. Please be forewarned, refunds and/or exchanges WILL NOT be issued for dissatisfaction with texture or colour!
If any product is out of stock, it will be shown as “sold out” or “unavailable” and you will not be able to purchase that product. However, you can send us an e-mail stating what item you want and your contact information. Once the product becomes available you will be sent a notification, we will not hold the product for clients, the notification is a courtesy to let you know your product is back in stock.
Please note: Prices, specifications, and availability of products are subject to change without notice.
We have a standard 24-48 hour processing time prior to the shipment of all orders. Shipping and handling take 4-5 business days. We require a delivery confirmation for ALL shipments upon delivery.
We do not operate on weekends. Any orders placed Friday, Saturday, or Sunday, will be processed first thing the following Monday morning unless it is a holiday. Once shipped, orders are expected to arrive within the time frame selected at checkout.
For your convenience please do not wait until the last minute to place your order. If you have a deadline, hair appointment, or other engagements; it is always wise to order far enough in advance to allow for unanticipated delays. We have no control on late shipments due to inclement weather, holidays, natural disasters, the airport holds or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. We entrust FEDEX, UPS and USPS to deliver your package on time. If your package is delayed we will not offer a reimbursement of shipping charges
Incomplete or incorrect address information is the major cause of shipment delays. Please be sure to cross-check the address information on your order. Make sure you have included ALL the information needed to deliver your package (Address and ESPECIALLY Apt Number, etc.). Your order will be shipped via FedEx or UPS to the address you provide. It is extremely important that you give us the most accurate and complete information possible.
If an address correction needs to be made after your shipment has been sent you will have to contact us immediately so that we can communicate with the shipping carrier and see if they can change that for you.
NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS and if a shipment is returned to us due to an incorrect address you will be responsible for additional shipping charges.
INTERNATIONAL BUYERS PLEASE NOTE
YOU AS BUYER ARE RESPONSIBLE FOR PAYING ALL FEES, DUTIES, AND VAT/GST TAXES.
Bold Beauty Hair and Products Inc. reserves the right at our discretion to make changes to prices, policies and procedures. Please check this page periodically for any policy changes.
Bold Beauty Hair and Products does not accept liability beyond the remedies set forth on its policy, including any liability for products not being available for, or the provision of services and support. Bold Beauty Hair and Products will not be liable for substantial, special, indirect or reprimanding damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, Bold Beauty Hair and Products Inc. is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, Bold Beauty Hair and Products Inc. is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of services under this agreement.
With the exception of your personal information, any communication or material you send to the Bold Beauty Hair and Products Inc. site, electronically or otherwise, including but not limited to data, questions, comments, suggestions, or submissions is and will be treated as non-confidential and non-proprietary. Anything you send to Bold Beauty Hair and Products Inc. may be used by Bold Beauty Hair and Products Inc. for any purpose including but not limited to modification, reproduction, transmission, disclosure, publication, broadcast, and posting. By submitting material to Bold Beauty Hair and Products Inc. you irrevocably transfer and assign to Bold Beauty Hair and Products Inc. and forever waive and agree never to assert, any copyrights, “moral” rights, rights of publicity or to privacy, or other intellectual-property or proprietary rights that you may have in such material Bold Beauty Hair and Products Inc. is free to use, without obligation of any kind, any ideas, concepts, techniques, or know-how contained in any communication you send to the Bold Beauty Hair and Products Inc. site for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products and services.
COPYRIGHTS, AND OTHER RIGHTS
Bold Beauty Hair & Products Team!